Privacy & Return Policy

PRIVACY POLICY

Andrea Maxim, ND (the “Company”), and all website and products created within this company, is committed to protecting your privacy and ensuring that you have a positive experience on the website and in using our products and services (collectively, “Products”). This policy covers TheMaximMovement.com website, HealingJourneyNaturopathic.com website, MAXIMizeYourClinic.com website and the MAXIMizedBusiness.ca website and is applicable worldwide.

This policy outlines our handling practices and how we collect and use the Personal Data you provide during your online and offline interactions with the Company. As used in this Privacy Policy, “Personal Data” means any information that can be used to idividually identify a person, and may include, but is not limited to, name, email address(es), postal or other physical address, credit card number, title and other personally identifiable information.

If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights with respect to your Personal Data, as further outlined below. These rights may include rights under the EU’s General Data Protection Regulation (“GDPR”), if you are a resident of the EU, United Kingdom, Lichtenstein, Norway or Iceland.

The Company will be the controller of your Personal Data that is provided, collected and/or processed pursuant to this Privacy Policy, except where otherwise expressly stated below. If you have any questions about whether any of the foregoing applies to you, please contact us using the information set forth in the “Contact Us” section below.

This policy may be updated from time to time for reasons such as operational practices or regulatory changes, so we recommend that you review our Privacy Policy when returning to our website.

What information do we collect?

We collect information from you when you voluntarily submit information when you do any, or all, of the following: Register on the site, register to attend a seminar or webinar, register for newsletter subscription, place an order, enter a contest or promotion, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested;
• To verify your eligibility and deliver prizes in connection with products, services or contests;
• To communicate with you via email, postal mail, telephone about products or services;
• To deliver the products and services that you have requested;
• To allow us to better service you in responding to your customer service requests. To quickly process your transactions;
• To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter or free video series, we may send you periodic e-mails.

If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.

What are my rights in respect of your personal data?

In accordance with the applicable privacy law, you have the following rights in respect of your personal information that the Company holds:

• The right to obtain access to and receive your personal information
• The right to obtain rectification of your personal information; without undue delay where that information is inaccurate or incomplete;
• The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the information is no longer necessary in relation to the purposes for which it was collected or processed;
• The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that information;
• The right to object, on ground relating to your particular situation, to the processing of your personal information for direct marketing purposes, to the extent it is related to such direct marketing

If you wish to exercise one of these rights, please contact us using the contact details at the end of the Privacy Policy.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. It does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

From time to time, with your consent, the Company may contact you with the relevant information about new Products. Most messages will be sent by email. For some messages, we may use your personal information we collect about you to help us determine what’s relevant to share with you.

If you do not want to receive such messages, you can find a “unsubscribe link” at the bottom of each email. Please note that due to email production schedules you may receive any emails already in production. Also, you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, changes or updates to features of the Products or technical or security notices. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. It does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

From time to time, with your consent, the Company may contact you with the relevant information about new Products. Most messages will be sent by email. For some messages, we may use your personal information we collect about you to help us determine what’s relevant to share with you.

If you do not want to receive such messages, you can find a “unsubscribe link” at the bottom of each email. Please note that due to email production schedules you may receive any emails already in production. Also, you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, changes or updates to features of the Products or technical or security notices. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on May 24, 2018.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue to [email protected]

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

REFUND POLICY

If you are not 100% satisfied with your physical purchase, you can either return your order for exchange only within 7 days of purchase. Returned products must be in the condition you received them and in the original box and/or packaging. Book returns will not be accepted for return or exchange.

Any purchases made online, you have 48-hours to ask for a refund.